Shipping policy
Shipping Policy
Thank you for shopping with Valenna Collections!
Processing Time All orders are processed within 1-3 business days. Orders are not processed on weekends or holidays.
United States Shipping
- Standard Shipping (5-7 business days): Free on orders over $50
- Standard Shipping (5-7 business days): $5.99 on orders under $50
- Expedited Shipping (2-3 business days): $12.99
International Shipping (Brazil & other countries)
- Standard International (10-20 business days): $15.00
- Expedited International (7-10 business days): $35.00
Tracking Once your order ships, you will receive a confirmation email with a tracking number.
Customs & Duties (International Orders) International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer and are not included in our shipping rates.
Lost or Stolen Packages Valenna Collections is not responsible for lost or stolen packages after confirmed delivery. Please contact us at officeuniquepro@gmail.com if you have any issues.
Contact us Email: officeuniquepro@gmail.com Phone: +1 469-826-3636